Stonevegas Casino Terms & Conditions

1. General terms and account requirements

These Terms & Conditions form an agreement between you and the operator of Stonevegas Casino. They apply to your use of the website, your player account, casino games, deposits, withdrawals, promotional offers, customer support and other services made available through the website. The operator may publish additional terms for particular games, promotions or services. Those additional terms apply alongside these general terms and may take priority where they relate specifically to a particular feature or offer.

The operator may amend these terms from time to time to reflect changes in the law, regulatory expectations, website features, security requirements or business operations. The latest version will be published on the website and will apply from the stated effective date, or from publication where no date is stated. You should review this page regularly. Continuing to use Stonevegas Casino after changes are published means that you accept the updated terms.

Eligibility and registration

• You must be legally permitted to access and use online gambling services in the location where you are physically present.
• You must meet the applicable minimum legal age before opening an account, depositing funds or playing games.
• You may only create and use one player account unless the operator expressly permits otherwise.
• All registration information must be accurate, complete and kept up to date.
• You must use your own identity and must not register or play on behalf of another person.
• Your account must not be sold, transferred, shared or made available to another person.
• You are responsible for keeping your username, password and other login details secure.
• You must notify the operator through the available support process if you suspect unauthorised access or unusual activity.

The operator may refuse an application, restrict access, suspend an account or close an account where this is necessary for legal, verification, security, responsible gambling, fraud prevention or operational reasons. You must not attempt to avoid a restriction by opening another account, using another person's details or providing misleading information.

2. Verification, deposits and withdrawals

Stonevegas Casino may carry out identity, age, address, payment-method and source-of-funds checks. These checks help protect players, prevent fraud, support responsible gambling and meet applicable legal obligations. You agree to provide documents and information that are genuine, current, clear and sufficient for the relevant check. The operator may ask for further information if details are incomplete, inconsistent or cannot be verified.

Account functions may be restricted while verification is incomplete. If requested information is not provided within a reasonable period, or if information cannot be confirmed, the operator may delay or decline transactions, limit gameplay, suspend the account or take another action permitted by applicable requirements. You must not attempt to bypass verification or use another person's account.

Depositing funds

You may only deposit funds using a payment method that you are authorised to use. Payments made with another person's card, bank account or financial instrument may be rejected and may lead to account restrictions. Available payment methods may have their own transaction limits, processing conditions, fees or eligibility requirements. You should review the information shown at the time of a transaction before confirming it.

You are responsible for ensuring that funds used in your account are lawful and available for gambling. Do not deposit more than you can afford to lose. A deposit is not a guarantee of winnings and does not create an entitlement to a particular game result, promotion or withdrawal outcome. You remain responsible for checking transaction details before submitting a payment.

Withdrawals and account balances

Withdrawal requests may be subject to identity verification, payment checks, game rules, promotional conditions and legal requirements. The operator may return funds to the original payment method where appropriate or request an alternative payment method. Processing times may vary because of verification, payment providers, weekends, public holidays, technical matters and circumstances outside the operator's reasonable control.

The operator may delay, decline, reverse or investigate a transaction where it identifies a security, fraud, payment or legal concern. Account funds must not be used for unlawful activity, money laundering, terrorist financing, fraud or any other prohibited purpose. If you notice an incorrect balance, unrecognised transaction or other payment issue, you should use the available support process promptly and provide relevant details.

3. Games, promotions and responsible gambling

Casino games are provided for entertainment and involve financial risk. Game outcomes are determined by the rules of the relevant game and, where applicable, randomised systems. Previous results, patterns, strategies or periods of winning do not guarantee future results. You should read the displayed game rules, stake information and any other instructions before playing.

You must not attempt to manipulate a game, exploit an error, interfere with the website or use software or methods intended to obtain an unfair advantage. Technical interruptions, communication failures, incorrect displays or other unexpected events may affect a game or transaction. If an event cannot be recorded reliably, the operator may investigate it and apply the relevant game, technical or operational rules.

Promotions, bonuses and rewards

Promotions, bonuses, rewards, competitions and promotional games may have separate terms. These terms may include eligibility requirements, qualifying deposits, wagering or playthrough conditions, expiry dates, game restrictions, maximum values and withdrawal conditions. You should read the specific offer terms before participating. If you do not meet those terms, a promotional benefit may not be issued or may be removed.

Promotional abuse is not permitted. Examples may include creating multiple accounts, using another person's account, coordinating activity improperly, exploiting an error, submitting misleading information or using a promotion contrary to its stated purpose. Where permitted, the operator may cancel an offer, remove related benefits, correct a balance, restrict an account or take another appropriate action if a breach is identified.

Responsible gambling

Gambling should be treated as entertainment and not as a way to make money or recover losses. Set a budget before you play and avoid using money needed for rent, bills, food or other essentials. Take regular breaks and avoid gambling when you are distressed, tired or affected by alcohol or drugs. Never chase losses or borrow money to gamble.

• Set personal deposit, spending or session limits where these tools are available.
• Use time and reality checks to monitor how long you have been playing.
• Take a break or request account restrictions if gambling is becoming difficult to control.
• Do not ask another person to gamble for you or use another person's account.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you believe gambling may be causing harm, stop playing and seek help from an appropriate Australian support service or qualified professional. You may request account closure or self-exclusion through the available account or support process. A new account must not be opened to avoid a restriction, closure or self-exclusion.

4. Website use, privacy, suspension and complaints

Acceptable use

You must use Stonevegas Casino lawfully, honestly and in accordance with these terms. You must not interfere with the website, introduce malicious software, use automated tools without permission, scrape or copy protected content, attempt unauthorised access, reverse engineer systems, bypass security measures or use the service in a way that could damage its availability, security or reputation.

You are responsible for the device, software, internet connection and other equipment required to access the website, together with any related charges. The operator does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device. Maintenance, updates, technical failures, service-provider issues and events outside reasonable control may affect access.

Privacy and communications

Personal information is handled in accordance with the Stonevegas Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used for account administration, identity checks, payments, security, customer support, fraud prevention, responsible gambling measures, legal compliance and service improvement. You should ensure that your account information remains accurate.

The operator may send service-related communications, including account notices, security messages, transaction updates, verification requests and information about changes to the website or these terms. Marketing communications, where used, will be managed in accordance with applicable requirements and available preferences.

Suspension and account closure

You may stop using the service or request account closure at any time, subject to verification, transaction, legal or promotional matters that may need to be resolved. The operator may suspend or close an account where required by law, where security or integrity is at risk, where these terms have been breached, where responsible gambling concerns arise or where continued access is not considered appropriate.

Nothing in these terms excludes or limits rights, guarantees or remedies that cannot lawfully be excluded under Australian law. To the extent permitted by law, the operator is not responsible for losses caused by your breach of these terms, misuse of the website, failure to protect your login details or events outside reasonable control.

Questions and complaints

If you have a question, transaction concern or complaint, use the support options made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You may be asked to complete verification or supply supporting records. Complaints will be considered in accordance with the operator's procedures and applicable requirements.

These terms should be read together with the Privacy Policy, Responsible Gambling information, game rules and promotional terms. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. The laws and dispute processes applicable to your use of the service will be determined in accordance with relevant Australian requirements.