Responsible Gaming

Gambling should stay enjoyable

Online gambling involves risk, and losses can happen. There is no guaranteed way to win, and previous results do not predict future outcomes. Games are based on chance or other factors outside a player's control. A win does not mean that another win is more likely, and a loss does not make a win due. Avoid chasing losses or increasing your stakes to try to recover money.

Only gamble with money you can afford to lose after essential costs have been paid. Your gambling budget should not come from rent, mortgage payments, household bills, food, education, savings, credit intended for other purposes or money needed by your family. Decide your budget before you play and treat that amount as an entertainment expense.

• Set a spending limit before starting a session.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday financial responsibilities.
• Do not borrow money, use credit or sell belongings to fund gambling.
• Do not gamble when upset, stressed, tired, intoxicated or under the influence of medication that affects judgement.
• Avoid gambling as a way to escape personal, financial or emotional problems.
• Remember that gambling is not a source of income or an investment.

A safer approach is to decide in advance how much time and money you are comfortable spending, then stop when either limit is reached. Do not change your plan during play because of excitement, frustration or the hope of a large win.

Tools for managing your play

Safer-gambling tools can help you maintain control. Depending on the features available to your account, you may be able to set deposit, wagering, loss or session limits, review your activity, receive reminders or take a temporary break. These features are designed to support your decisions and should be used before gambling becomes difficult to manage.

Set limits before you play

Choose limits that reflect your personal budget rather than the amount you hope to win. Consider setting daily, weekly or monthly limits for deposits and play. A limit should be low enough that reaching it will not affect your essential expenses. Once a limit is reached, stop playing rather than trying to work around it.

Take a break or close your account

If you feel that gambling is becoming difficult to control, use a cooling-off period or request account closure. A temporary break can create space to review your habits and financial position. If you want to stop gambling, permanent account closure and independent support may be more suitable than a short break. Avoid opening another account or using another service during a break or after closure.

Review your activity

Checking your deposits, wagers, results and time spent can help you understand your gambling habits. Look at your activity regularly and be honest about the total cost, rather than focusing only on individual wins or losses. If the overall amount is causing concern, stop playing and seek support.

1. Choose a gambling budget that does not affect your normal living costs.
2. Apply a limit before depositing or starting a session.
3. Use reminders and breaks to avoid long or unplanned sessions.
4. Review your account activity and adjust your habits if concerns arise.
5. Request a break or account closure if you cannot stay within your limits.

Recognising signs of gambling harm

Problem gambling can develop gradually. It may affect finances, relationships, work, study, sleep and emotional wellbeing. You do not need to wait until a serious crisis occurs before asking for help. Speaking with someone early can make it easier to regain control.

Possible warning signs include spending more time or money gambling than planned, repeatedly trying to win back losses, thinking about gambling throughout the day, hiding or minimising gambling, feeling restless when not playing, borrowing money, missing bills or responsibilities, and experiencing stress, shame, anxiety or low mood because of gambling.

• You often exceed the budget or time limit you set.
• You gamble with money intended for bills, food or other necessities.
• You increase your stakes because smaller bets no longer feel satisfying.
• You return to gambling soon after a loss to try to recover it.
• You feel unable to stop, even when you want to.
• You conceal gambling activity or its financial impact from people close to you.
• Gambling is affecting your relationships, employment, study, health or sleep.
• You feel distressed, hopeless or unsafe because of gambling-related problems.

If any of these signs apply, stop gambling and consider taking a break or closing your account. Talk openly with someone you trust and seek independent professional assistance. A gambling counsellor or financial counsellor can help you make a practical plan without judgement.

If gambling has contributed to thoughts of self-harm or you feel in immediate danger, contact emergency services or an appropriate crisis service in Australia. Your immediate safety is more important than any account, payment or gambling concern.

Support, age protection and shared responsibility

Independent help is available throughout Australia. Gambling Help Online provides information, counselling and support options for people affected by gambling, as well as family members and friends. State and territory gambling-help services may also provide confidential counselling, financial guidance and support for affected households. Search for an official Australian gambling-support service in your state or territory, or speak with a qualified health or financial professional.

You can also speak with a trusted family member, friend, doctor, psychologist or financial counsellor. Letting someone know what is happening may reduce secrecy and make it easier to follow a spending plan. If you are supporting another person, encourage professional assistance and avoid covering gambling losses or providing money that could be used to continue gambling.

Protecting young and vulnerable people

Gambling services are intended for adults who meet the applicable legal age requirements. Do not allow anyone under the legal age to access your account, and never share your login details. Keep passwords, payment methods and devices secure. Use device controls, account security features and household rules to reduce the chance of unauthorised access by children or other vulnerable people.

Stonevegas Casino may apply account checks, restrictions or other measures where required by applicable laws, platform rules or safer-gambling procedures. Players are responsible for providing accurate information, protecting their account and following any limits or exclusions they have chosen. Safer gambling works best when players use available tools early and seek help whenever gambling no longer feels controlled.

• Keep your account credentials private and secure.
• Do not permit another person to use your account.
• Prevent children and underage people from accessing gambling websites or devices.
• Use independent support services if gambling is affecting you or someone close to you.
• Ask for a break, restriction or closure as soon as you feel gambling is becoming a problem.
• Read the applicable terms and conditions for information about account controls and safer-gambling processes.

Responsible gambling is a shared responsibility. Stonevegas Casino provides information and available controls to support safer play, but no tool can replace careful decisions and personal awareness. If gambling is no longer enjoyable or affordable, stop playing and seek help.