Betting Rules

General betting conditions

Stonevegas Casino provides betting and gaming services subject to applicable laws, regulatory requirements and the rules displayed on the website. These rules are intended to give you a clear overview of how wagers are handled. Individual games, markets, events and promotions may also have additional conditions. Where a specific rule applies to a particular product, that rule will generally take priority over a general rule if there is any inconsistency.

You must have an active account and meet all applicable eligibility requirements before placing a bet. You are responsible for keeping your account information accurate and up to date. An account must be used only by the registered account holder. You must not allow another person to access your account, place wagers on your behalf or use your payment method without authorisation.

• You must be legally permitted to use online betting services in your location.
• You must provide information that is complete, accurate and not misleading.
• You must protect your login details and notify Stonevegas Casino if you suspect unauthorised access.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must comply with the rules shown for the relevant game, market, event or promotion.

Stonevegas Casino may carry out identity, age, location, payment and other verification checks. You may be asked to provide documents or information before an account can be used fully, a withdrawal can be processed or a transaction can be completed. If requested information is not provided, or cannot be verified, access to some services may be restricted in accordance with the applicable terms.

Placing, accepting and changing bets

A bet is submitted when you select the relevant option, enter the required stake and confirm the wager using the available betting controls. Before confirming, check the selection, odds or displayed price, stake, potential return and any other information shown on the bet slip. You are responsible for reviewing your bet before submitting it.

A bet is not necessarily accepted merely because it has been entered or displayed on a device. Acceptance is subject to the availability of the market or game, account status, technical systems, applicable limits and any other relevant condition. A confirmation message, bet reference or entry in your account history will generally indicate that a wager has been recorded, but you should check your account history if you are uncertain.

Once a bet has been accepted, it cannot normally be changed or cancelled unless a cancellation, cash-out or other adjustment feature is expressly made available for that bet. Availability of such features may vary by product, market, event, timing and technical conditions. Any displayed cash-out amount or similar value may change before it is confirmed, and a request may not be completed if the relevant option is suspended or unavailable.

The minimum and maximum stake, permitted payment method, available market and other betting conditions may vary. Any applicable limits will be shown on the website, bet slip, game screen or relevant terms. Stonevegas Casino may refuse, restrict, suspend or void a bet where permitted by the applicable rules, including where there is a technical error, suspected misuse, a breach of terms or an issue affecting the integrity of the service.

Technical interruptions and errors

You should not place a bet if the website, application, connection or betting display is not operating normally. If a technical issue causes a wager to be recorded incorrectly, displayed incorrectly or processed more than once, Stonevegas Casino may review the transaction and take reasonable corrective action. This may include correcting an obvious error, cancelling an affected wager or restoring the account position that applied before the error, subject to applicable requirements.

Sports and event betting

Sports and event bets are settled using the official result or outcome recognised under the rules for the relevant market. The market rules may explain how abandoned, postponed, interrupted or rescheduled events are treated, as well as how changes to participants, venues or competition formats affect settlement. Always review the individual market rules before confirming a bet.

Unless the specific market rules state otherwise, a result may be confirmed after the event has concluded and the relevant outcome has been verified. A result may be amended if an official body later changes or corrects it, where this is permitted by the applicable market rules. Different markets can have different settlement requirements, so the result of one market does not automatically determine another.

• A postponed or abandoned event may be treated differently depending on the market and the applicable rules.
• A participant who does not start may be treated differently from a participant who starts but does not finish.
• Dead heats, ties, draws and shared outcomes may be settled under the stated rules for the market.
• Statistics, times and other information displayed for guidance may not be the final basis for settlement.
• Where an event or market is affected by integrity concerns, Stonevegas Casino may take action permitted under the applicable terms.

If you believe a sports or event bet has been settled incorrectly, review the market rules and your account history first. You may raise a query through the available support channel. Any review will consider the recorded bet, the relevant product rules, the official result and available transaction information.

Casino games and wager settlement

Casino games are played according to the rules and paytable displayed for the selected game. Before playing, check the available stake options, winning combinations, features, symbols, bonus rounds and any stated conditions. Game outcomes are determined by the systems used for the relevant game and are not affected by previous wins or losses.

A game round is generally considered complete when the wager has been accepted and the outcome has been generated or displayed. If a connection is interrupted, check your account history and game records before attempting to play the round again. An incomplete round may be completed, recorded or reviewed in accordance with the applicable game and account rules.

Any return from a game or bet is subject to the displayed rules, paytable, odds and applicable conditions. A displayed balance, result or return may be corrected where there is an obvious technical or presentation error. Stonevegas Casino may investigate unusual activity, repeated errors or transactions that appear inconsistent with normal use.

Promotions and special offers

Promotional bets, free-play offers, tournaments and other special features may be subject to separate terms. Those terms may include eligibility requirements, expiry conditions, wagering requirements, game restrictions, stake limits or withdrawal conditions. Read the specific offer terms before participating. If an offer conflicts with these general rules, the offer terms may apply to that offer only.

Results, payments, disputes and responsible play

Settled bets and gaming transactions are recorded in your account history where that feature is available. You should check your history regularly and keep your own records of deposits, wagers, returns and withdrawals. Account balances and transaction records may be subject to verification, reconciliation and correction where necessary.

Payments and withdrawals are subject to account verification, available payment methods, transaction checks and the applicable Terms and Conditions. You must use a payment method that you are authorised to use. A transaction may be delayed, declined or reviewed where information is incomplete, a payment provider does not approve it or checks are required. Stonevegas Casino does not guarantee that every payment method will be available at all times.

If you have a question or believe a bet, game round or transaction has been recorded incorrectly, contact Stonevegas Casino through the support options available on the website. Include the relevant account information, bet reference, date, game or market and a clear description of the issue. Do not send passwords or unnecessary sensitive information. Complaints are reviewed using the available records and the rules that applied when the wager was placed.

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set a budget before you play and only wager money you can afford to lose. Take breaks, avoid chasing losses and do not gamble when affected by alcohol, stress or other circumstances that may affect your judgement.

• Use available deposit, spend, loss or session controls where offered.
• Consider taking a break or requesting account restrictions if gambling stops feeling enjoyable.
• Never borrow money or use essential household funds to place a bet.
• Talk to someone you trust if your gambling is becoming difficult to manage.
• Seek independent help from an appropriate Australian gambling support service if you need assistance.

These Betting Rules may be updated from time to time to reflect changes to the service, products, technology or applicable requirements. The current version published on the Stonevegas Casino website applies to future use of the service. You should review the rules periodically and before placing a new bet.